Help

Why do you need my phone number?

In case of problems with your order or cancellation of a tour we will send you a SMS

I did not receive my tickets per email

It can take up to 15 minutes for the tickets to be sent. als please check your spam folder. If it is not in there you can contact support

Why do you need my email address?

We will use your email address to send the tickets.

When do I receive my tickets?

Your tickets will be sent by email directly after your payment.

Can I get a refund?

We can only give a refund for tour tickets with a specific date.